PRIVACY POLICY
Supatone Music (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website or contact us regarding our live music services.
1. What Data We Collect
We collect and store the following personal data when you submit an enquiry through our contact form:
- Full Name
- Email Address
- Phone Number
- Event or Venue Details
This information helps us respond to your enquiry and provide the best possible service.
2. How We Collect Data
We collect personal data only through:
- Contact Forms: When you submit an enquiry about our services.
- Direct Emails: If you contact us at enquiries@supatonemusic.com.
We do not use cookies or automated tracking technologies at this time.
3. Why We Collect Data
We use your personal data for the following purposes:
- To respond to your enquiry and discuss your event, venue, or entertainment needs.
- For musician recruitment, if you express interest in performing with Supatone Music.
We do not use your data for email marketing or promotional campaigns.
4. Who We Share Your Data With
We currently do not share your personal data with any third parties. However, if we integrate Google Analytics in the future, we may collect anonymous visitor data to improve our website experience. If this changes, we will update this policy accordingly.
5. How Long We Store Your Data
- Enquiry Data (Event/Venue Requests): Stored for 12 months in case of follow-ups or repeat bookings.
- Musician Emails (Recruitment Interest): Stored for 24 months, unless you request deletion.
If you would like us to delete your data sooner, please contact enquiries@supatonemusic.com.
6. How We Protect Your Data
We take security seriously and implement the following measures:
- SSL Encryption: Our website is secured with SSL (HTTPS) to protect data transmission.
- Limited Access: Only authorized personnel can access enquiry submissions.
We never sell or misuse your data.
7. Your Rights Under GDPR
If you are based in the UK or EU, you have the following rights:
✅ Access – Request a copy of your data.
✅ Correction – Ask us to correct inaccurate information.
✅ Deletion – Request that we delete your data (“Right to be Forgotten”).
✅ Objection – Opt-out of any future data collection (if applicable).
To exercise any of these rights, email us at enquiries@supatonemusic.com.
8. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
📧 Email: enquiries@supatonemusic.com
🌐 Website: www.supatonemusic.com
We may update this policy from time to time. Please check this page for any changes.